Custom alert actions — the buttons an administrator packages for steps that need a person to decide — can be run from your phone as well as the web. What an action does, who can run one, and how they are built are covered in Custom Alert Actions. This page is about finding and running one on mobile.
Where to find it
On alert detail, in the bottom action bar. That single slot changes shape depending on what the alert offers you:
- No actions available — the mute button (clock icon), exactly as before.
- Actions available for this alert — a ⋯ menu instead. Tap it and choose Mute or Actions. An action your admin has limited by severity, provider, field or team appears only on the alerts it applies to, so two alerts in the same team can offer different lists — see Conditions.
- Actions available, but this alert cannot be muted — ⋯ opens the action list directly.
Muting has not moved anywhere else: the alert card on Home and the long-press menu in Library are unchanged. See Muting an Alert.
Running one
- Tap ⋯ → Actions.
- Pick the action. Its description, if it has one, appears under the name.
- Fill in any fields the action asks for. Fields open already filled in with the defaults your admin set, and a field with a fixed list of choices is a picker — you choose from the admin's list. An action whose required fields are covered by their defaults can be run without touching anything.
- Check What this runs — who an email goes to, which channels a message posts in, and the text with the alert values and your input already filled in. A step this alert does not match is shown muted as Skipped: conditions not met; it does not run and never carries a result.
- Tap Run action.
The preview refreshes after you finish editing a field, so what you see is what the run will send.
What it does — and doesn't do
- Runs the same action as the web. Recipients and format come from the definition, not from the phone.
- Confirms and closes when every step succeeds.