When you need the right person for an incident now, the Page button alerts them in a single quick flow — no hunting through menus. You can page a single person, a whole team, or several at once, right from wherever you're already looking at the incident. This page covers where to find the Page button, how to send a page, and what happens afterwards.

For where paging fits in an incident's status flow, see Incident Lifecycle.


Where to find the Page button

The Page button appears in three places, so it's always within reach wherever you're working on an incident.

1. Incidents Dashboard — right-click a row

On the Incidents Dashboard, right-click any incident row (or card on the board view) to open its menu, then choose Page at the top. The picker opens right inside the menu — you don't have to open the incident first.

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2. Incident side panel

Click an incident on the dashboard to slide out its side panel. The Page button sits in the action row at the top of the panel as a compact flame icon — hover it, and you'll see “Page someone on this incident.” Click to open the picker.

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3. Full incident page

On the full incident page, a labelled Page button sits in the header actions, next to Create war room. Click it to open the same picker.

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It's the same picker in all three places, so the steps below work identically no matter where you start.

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Sending a page

  1. Search for who to page. Start typing to filter by name, email, or team. Anyone already on the incident appears first under On this incident; everyone else is grouped under People and Teams.
  2. Select one or more. Click a person or team to add a checkmark. You can mix people and teams and pick as many as you need — selecting a team pages everyone on it.
  3. Check your selection. Hover the Page button to see a Will be paged list of the people and teams you've picked, so you can double-check before sending.