Paging Readiness shows, for every active member, whether a page will actually reach them: their Phone number, their Mobile app push status, and whether their notification preferences meet your Notification Policies. Use it before an on-call shift to find who can't be reached and get it fixed.
Phone number for SMS and voice → Mobile app for push → Policy compliance for everything else.
Go to Settings → Configuration → Notification Policies → select the Paging Readiness tab.
Only organization admins can open this tab.
| Column | Shows |
|---|---|
| Member | Name and email of each active member. |
| Phone number | Added or Not added. Without a phone number, SMS and Phone notifications can't be delivered. |
| Mobile app | Push on, Push off, Not installed, or Unknown, plus when the app was last opened (for example, opened 3d ago). |
| Policy compliance | Compliant, or Non-compliant with one line for each reason. |
| Status | Means |
|---|---|
| Push on | The member is signed in to the Vibe OnCall app on at least one phone with notifications turned on. |
| Push off | The member is signed in, but notifications are off on every phone. |
| Not installed | No phone is signed in to the app as this member, including members who signed out. |
| Unknown | Mobile app status isn't available right now. |
Mobile app status syncs every hour. Hover over the ⓘ next to Mobile app to see when it last synced. Hover over opened … for the exact time the app was last opened.
Each Non-compliant member gets one line for each reason. Hover over a line to see the policy and the member's setup side by side.
| Label | Means | Hover shows |
|---|---|---|
| Wrong mode | The member uses a different mode than your org's Notification policy mode, for example On Basic mode, policy is Advanced. Only the mode they're on is used when they're paged. | — |
| Missing step | A Basic step the policy requires, for example High Priority Phone (15 mins). | — |
| Missing rule | The member has no Advanced rule with the policy rule's conditions. | Policy: conditions and steps |
| Conditions differ | The member has a rule with the same name, but different conditions. | Policy and Member: conditions and steps |
| Steps differ | The member has the rule, but different steps. | Policy and Member: conditions and steps |
| Extra steps | Basic steps beyond the policy. Only with strict compliance. | The extra steps by priority |
| Extra rules | Advanced rules the policy doesn't require. Only with strict compliance. | Each extra rule |
When Strict notification policy compliance is on, an ⓘ appears next to Policy compliance.
