Personal Notifications

What This Helps You Do

Personal notifications let you decide how you want to be contacted when an alert or incident needs your attention.

You can:

Screenshot 2026-07-06 at 4.49.10 pm.png

Screenshot 2026-07-06 at 4.49.15 pm.png

Screenshot 2026-07-06 at 4.49.21 pm.png

How Personal Notification Preferences Work

Your notification preferences are personal to you. They control how your own alert and incident pages are delivered.

You can choose between two modes:

Basic Mode

Basic mode is the simplest way to manage personal notifications. You set up notification steps for three urgency levels. Each level covers a fixed range of alert and incident severity levels:

Urgency level Covers
High Priority Alerts and incidents at levels 0-1 (SEV0, SEV1)
Medium Priority Alerts and incidents at levels 2-3 (SEV2, SEV3)
Low Priority Alerts and incidents at levels 4-5 and SIGNAL (SEV4, SEV5, SIGNAL)