This guide gets you up and running with Vibe OnCall's incident management capabilities in the fewest steps possible. For deeper coverage of any topic, follow the links to the full articles throughout.

How Incidents Work — The 60-Second Version

Vibe AI automatically detects incidents from your Slack conversations. When Vibe AI identifies a thread as an incident, it creates one, attaches the conversation as context, and begins building a live summary. You can also declare incidents manually at any time.

Once an incident exists, you can manage it from the Incidents dashboard, the incident detail page, or directly from Slack — asking Vibe AI questions, taking actions, and generating postmortems in natural language.

Step 1 — Make Sure Vibe AI Is in Your Slack Channels

Vibe AI monitors specific Slack channels for incident signals. For it to detect and track incidents automatically, two things need to be true:

1. Vibe AI is invited to the channel — add it like any other Slack member.
2. The channel listener is configured — contact your Vibranium Labs account team to enable monitoring on your channels. (Self-serve configuration is coming soon.)

If you're not sure which channels are monitored, reach out to your Vibranium Labs account team.

Step 2 — Let Vibe AI Do Its Job (or Create One Yourself)

Once monitoring is active, Vibe AI handles detection automatically:

• When it identifies a Slack thread as an incident, it creates the incident and posts a notification in the thread — no action needed from you.
• If multiple threads are related to the same issue, Vibe AI groups them under a single incident automatically.
• If Vibe AI misses a thread, tag it in the thread or DM it directly: "Create an incident from this thread."
• You can also create incidents manually from the dashboard via Create Incident.

See Incident Detection & Creation for the full picture.