What It Does

Alert mute temporarily stops repeat paging for a single alert.

Use it when you already know about an alert and want to avoid more pager notifications for a short period while you investigate.

Where You Can Use It

You can mute an alert from the pager message you receive in:

• Slack
• Microsoft Teams

Available Mute Durations

You can choose one of these preset windows:

• 15 minutes
• 30 minutes
• 1 hour
• 3 hours
• 6 hours
• 12 hours
• 24 hours

How It Works

When you mute an alert:

1. The mute applies to that specific alert only.
2. The pager message is updated to show Pager muted until with the end time.